When customers engage you with live chat, they are expecting a fast response with a friendly solution-orientated frame When customers engage you with live chat, they are expecting a fast response with a friendly solution-orientated frame. Customers know you will have to ask them what’s their question or issue and…

Position your business to be ready for any customer question or issue with the convosio. Position your business to be ready for any customer question or issue with the convosio. convosio is a live chat system that promotes the customer to engage with your business and get all their questions…

Live chat is here to stay and it’s growing by the day Live chat is here to stay and it’s growing by the day! More and more customers are turning to live chat which is a huge benefit for businesses looking to streamline their support teams and pre-plan how they…

Sendbat has finally partnered with a live chat provider named “Chat Support Convosio” to further integrate the relationship between finding new prospects and mass marketing to them. Sendbat has finally partnered with a live chat provider named “Chat Support Convosio” to further integrate the relationship between finding new prospects and…

Engaging with prospects is essential to running a successful eCommerce website As we’ve mentioned before, engaging with prospects is essential to running a successful eCommerce website. So, you must understand how to engage. First, make sure your support team is good at speaking to customers in their native language. The…

The eCommerce website of your dreams is finally up and running thanks to building it on mydev.com The eCommerce website of your dreams is finally up and running thanks to building it on mydev.com. The pages have the right font and colour, the text is minimal, there are calls to…

Two years in with a total of +283 million covid cases and 5.4 million deaths worldwide, the coronavirus is not letting up. Two years in with a total of +283 million covid cases and 5.4 million deaths worldwide, the coronavirus is not letting up. While daily cases fluctuate seasonally, vaccines…

Claritick & Convosio are both popular applications on MyDev.com Claritick & Convosio are both popular applications on MyDev.com. Users know how powerful they are as a tool when used together. Claritick is a ticketing system used to post, assign, resolve, and closeout customer issues. Convosio is a real-time live chat…

Live Chat Continues To Make Lives Easier Facebook users that are locked out of their accounts will soon be able to resolve their issues via live chat. Facebook users that are locked out of their accounts will soon be able to resolve their issues via live chat. This update is the first that Facebook has offered for…