Two years in with a total of +283 million covid cases and 5.4 million deaths worldwide, the coronavirus is not letting up.
Two years in with a total of +283 million covid cases and 5.4 million deaths worldwide, the coronavirus is not letting up. While daily cases fluctuate seasonally, vaccines are ever-rising, and individuals still need to travel for work to visit loved ones especially during this holiday season. The administration of all the tests and vaccines for billions of people worldwide is keeping health care workers under an immense amount of pressure. Thus, it’s no surprise that MyDev.com has been seeing unprecedented demand for its ticketing system Claritick. Laboratories and hospitals alike are looking for easy-to-use software that features everything health care workers need to capture and manage customer requests for PCR tests or vaccines. By using Claritick health care workers are finding that they can handle problems faster and more efficiently than before. Nothing ever falls through the cracks. Health care workers are automatically assigned to tickets, and routine notifications are sent out to doctors and nurses alike. For example: “Sarah PCR test complete, send email & text notification of result”, “3:30 pm PCR test assigned to nurse Ilse, room #401”, or “customers complaint reporting positive covid test after negative results were the issue, follow up with a call.”
Thus, the ticketing software is making it easy for laboratories to categorize orders (tickets) into “customer complaint”, “invoicing”, “positive tests” and so on, so that health care workers can work as a team and each individual in the office can be assigned to what they are strongest at managing. Subsequently, workers can focus on working by administering tests and vaccines rather than recording a large amount of menial clerical work over the phone. Most medical facilities also compliment using Claritick by using MyDev’s live chat software, Convosio. Convosio can turn online messaging into tickets through live or bot chat. Convosio offers prospects and customers alike an on-demand self-service approach, reducing customer anxieties and increasing sales with happy repeat business. Using Whether it’s tracking covid cases or administering PCR tests and vaccines, Claritick is the optimal system for health care workers.